Order cancellation request

You can submit an order cancellation request using this form.

Consumers have the right to cancel an order within 14 days of receiving the product in accordance with applicable consumer protection legislation.

Cancellation requests are processed by customer service, and further actions will be confirmed by email.

Personal data provided in this form will only be used for processing the cancellation request and related customer communication.

Name

Order number

Telephone

Reason for return

Describe the reason in more detail

Additional information

The right of cancellation applies to consumer customers in accordance with applicable consumer protection legislation. Cancellation requests will be processed in accordance with the applicable consumer protection legislation. Products made or customized according to the customer's order are not eligible for exchange or return.